This
research, “An Empirical Study on Emotional Branding and Its Impact on Consumer
Trust and Loyalty towards Selected DTC Brands in the Digital Era with Special
Reference to Coimbatore District, Tamil Nadu”, aims to analyze how emotional
branding influences consumer trust and loyalty in the DTC sector. Coimbatore, a
growing economic hub in Tamil Nadu, has witnessed a rise in digital commerce.
Consumers here are increasingly engaging with DTC brands, making it essential
to understand which emotional branding strategies drive their trust and loyalty.
This study will explore:
§ The role of socio-economic factors in shaping consumer preferences for
DTC brands.
§ How emotional branding impacts consumer perception and decision-making.
§ Key factors influencing consumer engagement and trust in DTC brands.
§ Consumer preferences and expectations from DTC brands in the digital
era.
§ The level of consumer satisfaction with DTC brands' emotional branding
efforts.
By
examining selected DTC brands in Coimbatore, this study will provide practical
insights into how brands can create stronger emotional connections with
consumers, ultimately leading to higher trust, loyalty, and long-term business
growth.
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