Developing emotional intelligence for organisational well-being
The study of emotional intelligence is gaining popularity in management literature because of its significant contribution to managerial effectiveness. According to the proponents of emotional intelligence, a person’s emotional make-up largely determines his personal and professional success. They believe that emotional intelligence is the most important determinant of the extent of personal and professional success in life. They further argue that so many people with high mental intelligence fail whereas those with less intellectual endowment are extremely successful. This success is largely due to high emotional intelligence. Therefore, understanding of emotional intelligence and its application in organizations is essential for all those who want to understand the intricacies of dealing with people.